Soldier Guidance: ArmyIgnitED TA Stoppers/Hist-TAR

Date Published: 21 Feb 23

Subject: Soldier Guidance for Tuition Assistance (TA) Stoppers/Blockers and Historical TA Requests in the Upgraded ArmyIgnitED

1.  Soldier Actions for Missing or Unsuccessful Grades

        a. TA Stoppers/Blockers are activated/turned on in the upgraded ArmyIgnitED system. What does this mean for you? You may receive notifications in your ArmyIgnitED Dashboard related to missing, unsuccessful, or incomplete grades.

        b. Soldiers who receive a notification that they are being recouped for missing or unsuccessful TA grades should verify that the grade being recouped for is correct in ArmyIgnitED.  If the grade is incorrect or it is a missing grade, they should provide a transcript or grade report to their education center to have the system updated.  Soldiers will have 30 days from the notification date to select a recoupment plan or have the grade updated.  After the 30 days, if the Soldier has not had the grade updated or selected a payment plan, a recoupment for a lump sum payment in the full amount will be initiated.

        c. Soldiers who receive a notification that they are being recouped for an incomplete TA grade (class ended more than 180 days ago) should verify that the grade being recouped for is correct in ArmyIgnitED. If the grade is incorrect, they should provide a transcript (official or unofficial) or a grade report to their education center to have the system updated. Soldiers will have 30 days from the notification date to select a recoupment plan or have the grade updated.  After the 30 days, if the Soldier has not had the grade updated or selected a payment plan, a recoupment for a lump sum payment in the full amount will be initiated.

        d. Soldiers should contact an Education Counselor if they have any questions about updating TA grades.

        e. Important Note: Soldiers who receive these notifications for CA grades should upload any missing certificates of completion into an ArmyIgnitED message, making sure to select the “Credentialing Assistance” messaging category, so it can be updated by the Army Credentialing Assistance Program Office team.  Soldiers can also send a message to the same to ask questions about updating their CA grades. 

2. Tuition Assistance Request Cannot be Processed Without Soldier Signature

        a. Soldiers must go into their upgraded ArmyIgnitED account (https://www.armyignited.army.mil) to check for and sign any pending TA requests for previously taken courses before they can be processed. Without this signature, Academic Institutions (schools) will not be able to invoice the Army, creating an outstanding balance on a Soldier’s school account. Army Education Counselors are continuing to create FY22 Historical TA Requests (HTARs). Soldiers may also see pending FY21 TA requests in their account that need to be signed. To expedite invoicing and payment, please log into your ArmyIgnitED account and sign the HTARS and other pending TA requests immediately. If you need a FY22 HTAR created or have questions about pending TA requests in your account, contact your Army Education Center.  Be aware that HTARs are for courses that were not processed in the legacy ArmyIgnitED due to system error.  All future TA requests in the upgraded ArmyIgnitED must be submitted 7-60 days prior to the term start date. 

NOTE: All TARs, both past and future requests, must be signed by Soldiers inside of ArmyIgnitED. Without a Soldier signature, TARs cannot be processed for payment and may result in a Soldier financial obligation with your academic institution. Finally, Soldiers should not sign a pending TA request for a course that was NOT taken. If you did not take the course, contact your Education Counselor for assistance. 



Army Credentialing and Continuing Education Services for Soldiers (ACCESS)
Army University
 / Combined Arms Center
/ contact your education center / support team

Categories: ArmyIgnitED