Question
Has anybody had issues with awards orders in IPPS-A the actual award is wrong. I just had 2 today, put in for MSM's, downgraded to ARCOM's and when final approval went through, and I printed the orders it still says recommended award MSM, and actual award is MSM which isn't correct.
Answer 1
Can you check the following:
1. What does the processed award PAR states in the "APPROVED AWARD" section? (see sample below)
2. In the approval chain, did the "inserted approver' approved "Downgrade ARCOM"? (see sample below)
Answer 2
This is actually a super common issue. In my experience, some Commanders (and admin personnel) are not paying enough attention to detail on the IPPSA awards. I've seen a CPT approve (erroneously) an ARCOM.
While one Commander may recommend a downgrade, it is up to the final approver to make that determination. If the final approver actually meant to downgrade the award (but it was approved at the higher level), it would have to be revoked and resubmitted (I think, if I'm wrong please educate me). I've seen multiple iterations of the same award go through this process. If an admin professional is able to sit with the Commander to assist with any questions/concerns, that might be the best way to resolve until the Commander is more familiar.
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